At DecoPress, we pride ourselves on offering innovative, high-quality solutions for our customers, especially when it comes to custom apparel. Last quarter, we were approached by a major client with a request that would challenge even the most efficient production workflows: they needed single-item customized hoodies produced using Supacolour’s SupaDTF transfer. And they needed them fast.

This project required not only exceptional production capabilities but also a seamless ordering and communication process to keep up with demand. That’s where Supacolour’s API integration became a game-changer for us.

The Challenge

Producing single-item custom transfers at scale poses unique challenges. Each job involves significant administrative overhead—data entry, proof approvals, and manual updates on job statuses. When you’re managing up to 150 orders per day, those extra minutes add up.

Additionally, with a six-week deadline to produce 1,700 orders (most containing just 1–3 transfers per job), we needed a solution that could handle peak workloads without compromising efficiency or quality.

The Solution

We partnered with Supacolour to integrate their API directly into our ERP system, Codewolf. The results were transformative:

One-Click Ordering: Once the integration was live, ordering SupaDTF transfers became as simple as pressing a button in Codewolf. This eliminated manual entry errors and significantly reduced the time spent processing orders.
Real-Time Job Updates: Through webhooks, Supacolour communicated job statuses directly to our Codewolf system. This ensured our team was always up-to-date on production progress, allowing us to provide accurate updates to our customers.
Massive Time Savings: By automating the order process, we saved nearly 10 minutes per job. Over the six weeks, this added up to a substantial reduction in admin time, enabling us to focus on production and customer service.

The Results

The Supacolour API integration exceeded our expectations:

Volume Processed: 1,700 orders in six weeks, with many jobs consisting of 1–3 transfers.
Peak Efficiency: At our busiest, we processed up to 150 orders in a single day, something that would have been nearly impossible without the API.
Time Saved: We estimate the API saved our team over 280 hours of processing time across the project.
Improved Communication: Real-time status updates reduced customer inquiries and improved overall satisfaction.

Why This Matters

The success of this project demonstrated how automation can elevate both speed and accuracy in high-pressure production scenarios. By leveraging Supacolour’s API, we were able to meet an ambitious deadline without sacrificing quality or customer satisfaction.

For our team at DecoPress, this wasn’t just about saving time; it was about enabling us to say “yes” to projects of this scale confidently. The Supacolour API has become an integral part of our workflow, and we’re excited to explore even more ways it can support our growing business.

In the words of one of our team members: “This was the smoothest custom project we’ve ever done. Everything just worked.”

Final Thoughts

If you’re looking to take on complex, high-volume custom apparel projects, I can’t recommend Supacolour’s API enough. It’s fast, reliable, and designed with modern businesses in mind. For us at DecoPress, it’s been a game-changer.

Carla Daniela

Operations Manager, DecoPress